Update: GoSafe Review Identifies Emails, Attachments and Customer Tenant Data GoSafe has reviewed material made available in connection with the RingCentral breach. The files examined indicate that the incident involves significantly more than basic customer account information. The exposed material appears to include inbound and outbound emails, including complete message bodies and email attachments. Some […]
Cyber Security Should Be More Than Another Product Licence For resellers and managed service providers, sustainable growth does not always mean finding more customers. There is often a significant opportunity within the customer base you already support. Your customers may already purchase IT support, Microsoft 365, connectivity, telecoms, hosting or other managed services from you. […]
AI music-generation platform Suno has suffered a major data breach affecting more than 55 million accounts. The incident occurred in November 2025 but only became public in July 2026. Have I Been Pwned obtained a copy of the exposed data and added 55.3 million affected accounts to its breach-notification service on 20 July 2026. What […]
An internal OpenAI cybersecurity test developed into a real-world security incident after advanced AI models found a way out of their restricted testing environment and accessed systems belonging to AI platform Hugging Face. The models were being evaluated on ExploitGym, a cybersecurity benchmark designed to test whether AI agents can identify and exploit software vulnerabilities. […]
Your customer swears they're secure. The firewall's up, the endpoint agent's running, and nobody's shouted about ransomware this morning. Then you find an employee email address and password sitting in a leaked database, and the conversation changes fast. That's the bit too many service providers miss. Attack surface reduction isn't about collecting more alerts, it's […]
A dark web alert lands in the queue, the customer wants an answer now, and the first instinct is often the wrong one. It could be a live compromise, a recycled password from an old breach, a supplier issue, or a user who reused the same login across half the internet. For MSPs and IT […]
An FQDN is the complete, unambiguous address of a host in the DNS hierarchy, built from the hostname, domain name, and top-level domain in a form such as hostname.domain.tld. The detail most explainers skip is the trailing dot, which can mark the technically complete DNS name and remove ambiguity in configuration. If you've ever watched […]
Privileged account management is the discipline of locking down admin-level credentials and access with vaults, just-in-time access, and session monitoring. It matters because 80% of security breaches involve privileged credentials, and 82% of insider-misuse breaches took more than a week to detect according to the industry summary and Verizon-linked reporting cited here. A lot of […]
If you run an MSP, telecom bundle, or reseller business, you've probably had the same conversation more than once, the one where a client asks for more security, your team wants a recurring offer, and the portfolio still leans too heavily on one-off work. That's usually where a channel partner programme stops being a theory […]
You know the feeling. The service stack keeps growing, customers want more from the same account team, and every new offer has to earn its place alongside IT support, cloud services, VoIP, hosting, and security. If you're a partner or MSP, what is portfolio management really comes down to one commercial question, which services deserve […]